How Are You Welcoming New Users to Your Online Community?

Community Hello

Being welcomed by an online community can often be an¬†unintentionally bad or awkward experience. Too often there is has been no thought about the new user welcome experience and/or in conjunction an online community onboarding program.¬†When new users sign up for your online community does the welcome experience make them feel like they are being greeted by the fake Darth Vader from Back to the Future or like they’ve just got off a cruise ship stepping foot into the Bahamas? In some new user welcome experiences a new user might be become so lost they have no idea where to get back to the community or even if their account was activated. Here are some basic items and tips for improving your new user welcome experience for your online community!

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